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Hospitality (Senior) Relationship Manager

Company:  ALPHA BANK
Date:  11 Jul 2025
Location: 

ΑΘΗΝΑ, GR

Job Posting Expiration Date:  07/08/2025

At Alpha Bank we are shaping the future of banking in Greece.
 
Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.
 
•    We understand our Customers’ needs and design experiences around them.
•    We work in partnership and invite diversity of skills and perspectives.
•    We are forward-thinking and drive continuous improvement.
•    We make things happen; we execute quickly and focus on what is essential.
 
If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!
Join our team#AlphaBank
 
#WeAreAlpha #EnablingProgress #AlphaCulture #ValuesThatLead #OneTeamOnePurpose

Purpose

 

As a (Senior) Hospitality Relationship Manager you are responsible for managing and enhancing the relationships from the Hospitality and Island Enterprises Industry,  by addressing Customers’ needs, dealing with complaints and offering the best possible services, as well as for implementing actions to achieve Business Area’s financial targets.

What you will be doing

 

  • Maintain and strengthen professional relationships with Customers and monitor their financial performance by identifying Customers’ potential needs for financial products and services. 
  • Search for new Customers in collaboration with Senior Relationship Managers and / or Managers to generate revenue for products / services and increase Customer portfolio.
  • Provide high-quality services to enthuse our Customers.
  • Proactively monitor the financial statements of your assigned Customers, stay alert to any negative indicators or delays, and take timely, appropriate action as needed. 
  • Participate in the attraction of deposits and the promotion of financial products, asset management products and other banking services, considering the specific requirements of your Customers and the current market conditions.
  • Participate in actions with other Bank Business Areas, the Branch Network and Group Companies in order to provide seamless service to the Business Areas’ Customers in a timely manner and take advantage of cross-selling opportunities that may arise.
  • Promote cross selling sales in cooperation with Bank’s Business Areas and Group Companies.

 

What you need to have

 

  • Customer Relationship Management at your core
  • A minimum of four (4) years of experience in a relevant field
  • A Bachelor's degree in finance, business admnistration or other relevant field
  • A MSc degree in finance is preferred 
  • Analytical Thinking
  • Strong Communicator 
  • Business Savviness 
  • Sales Acumen

 

 

What we offer
 
It’s all about our people. At Alpha Bank, you will enjoy:
 
•    A friendly and collaborative working environment that supports taking initiative and action.
•    A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.
•    The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.
•    Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.
•    Flexible working options.
•    A competitive salary and benefits.
 
All applications will be acknowledged and treated in utmost confidence.
 

Apply now »