Systems Operation Agent

Company: ALPHA BANK

Date: 14 Oct 2025

Location:

ΧΟΛΑΡΓΟΣ, GR

Job Posting Expiration Date: 9/11/2025

At Alpha Bank we are shaping the future of banking in Greece.

Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.

• We understand our Customers’ needs and design experiences around them.
• We work in partnership and invite diversity of skills and perspectives.
• We are forward-thinking and drive continuous improvement.
• We make things happen; we execute quickly and focus on what is essential.

If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!
Join our team #AlphaBank

#WeAreAlpha #EnablingProgress #AlphaCulture #ValuesThatLead #OneTeamOnePurpose

Purpose

As a Systems Operation Agent Coordinator you will join in the IT Infrastructure and Operations Business Area and and you will be responsible for coordinating and supporting the daily operation of the Data Center systems and applications. The role requires a combination of technical knowledge, organizational skills, and the ability to collaborate effectively with multiple teams.

What you will be doing

• Coordinate the smooth incorporation of new services into the Production Environment.
• Design, schedule, and monitor the automated execution of flows both in production and test environments
• Operate and oversee systems and applications related to reporting and data distribution.
• Collaborate with internal teams to ensure operational efficiency, service continuity, and incident resolution.

What you need to have

• A Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Up to one (1) year of experience in IT (internship or entry-level role acceptable).
• Good knowledge of scripting and system automation (experience with workload automation software will be considered a plus).
• Very good command of MS Office.
• Strong communication and collaboration skills, with the ability to work in cross-functional teams.
• High sense of responsibility, confidentiality, and ability to perform under pressure.

What We Offer

It’s all about our people. At Alpha Bank, you will enjoy:

• An opportunity to join the most robust financial institution in Greece with a leading role in the Greek economy and a strong presence in the community.
• A friendly and collaborative work environment that supports taking initiative and action.
• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.
• The opportunity to challenge your thinking through your participation in complex tasks.

All applications will be acknowledged and treated in utmost confidence.