Products & Operations Senior Specialist

AlphaLife Insurance Company S.A. is a dynamic life insurance company in Greece, specializing in savings, investment, and pension solutions designed to meet medium- and long-term financial needs. Established in 2010, the company develops modern and flexible insurance products that help individuals build capital and secure their financial future.

At Alpha Bank Group we are shaping the future of banking in Greece.

Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.

• We understand our Customers’ needs and design experiences around them.
• We work in partnership and invite diversity of skills and perspectives.
• We are forward-thinking and drive continuous improvement.
• We make things happen; we execute quickly and focus on what is essential.

If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!

Join our team #AlphaBank

#WeAreAlpha #EnablingProgress #AlphaCulture #ValuesThatLead #OneTeamOnePurpose

Purpose

As a Products & Operations Senior Specialist at AlphaLife, you will play a key role in enhancing our operational efficiency and supporting the development of innovative life insurance products. You will work closely with cross-functional teams to improve internal processes, ensure regulatory alignment, and contribute to the delivery of customer-centric solutions in a fast-evolving insurance environment. This role requires a professional with strong analytical capabilities, a structured approach to problem-solving, and the ability to collaborate effectively across functions in a dynamic and regulated environment.

What you will be doing

• Support the optimization of operations across the life insurance product lifecycle, from policy issuance to service delivery
• Participate in the design, documentation, and implementation of new life insurance products, ensuring compliance with regulatory frameworks
• Collaborate with internal stakeholders (actuarial, underwriting, claims, IT, sales) to deliver competitive and compliant product solutions
• Monitor and analyze operational and product performance data to identify areas for improvement and innovation
• Assist in aligning operational procedures and product governance processes with internal policies and industry best practices
• Prepare structured reports, presentations, and business documentation to support strategic initiatives
• Stay informed on market trends, regulatory updates, and industry practices to contribute to product and process evolution

What you need to have

• Bachelor’s degree in Business, Finance, Insurance, or a related field; a Master’s degree will be considered a strong asset
• A minimum of five (5) years of professional experience in life insurance operations and/or product development
• Solid understanding of life insurance products, workflows, and regulatory requirements
• Strong analytical skills and attention to detail, with the ability to translate data into actionable insights
• Ability to work both independently and within cross-functional teams
• Strong communication skills, both verbal and written, in Greek and English
• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with insurance systems or data tools is a plus

What we offer

It’s all about our people. At Alpha Bank Group, you will enjoy:

• A friendly and collaborative working environment that supports taking initiative and action
• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
• Flexible working options
• A competitive salary and benefits

All applications will be acknowledged and treated in utmost confidence.