UX Senior Specialist

Company: ALPHA BANK

Date: 3 Oct 2025

Location:

ΠΕΙΡΑΙΑΣ, GR

Job Posting Expiration Date: 01/01/2025

At Alpha Bank we are shaping the future of banking in Greece.

Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.

We understand our Customers’ needs and design experiences around them.
We work in partnership and invite diversity of skills and perspectives.
We are forward-thinking and drive continuous improvement.
We make things happen; we execute quickly and focus on what is essential.

If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!

Join our team #AlphaBank

#WeAreAlpha #EnablingProgress #AlphaCulture #ValuesThatLead #OneTeamOnePurpose

Purpose

As an UX Senior Specialist you will be responsible for driving the analysis, design, technical development and implementation of UX digital products and services that deliver value to the Bank’s Customers.

What you will be doing

• Drive the Design of the User Experience/User Interface (UX/UI) planning, UX Strategy, UX Design Research in collaboration with the Product owners, business stakeholders, and UX/UI designers as well as with, analysts, and developers while ensuring support and timely delivery
• Plan and prioritize the UX/ UI design backlog, create wireframes and final prototypes while also managing the Product Backlog to design customer journeys and support user stories.
• Drive UX Strategy by helping teams understand the ways that digital technology is changing user behavior, and the challenges and opportunities for the design and delivery of the Bank's products and services, market needs, and product requirements to align with organizational goals and challenges.
• Ensure UX KPIs delivery, methodology, design, and delivery.
• Monitor Customer needs, market trends, competitors’ activity, and regulatory changes to ensure that the digital offering remains in a leading position. Help adopt user-centered practices and embed them into their (agile) workflow.
• Organize the work between UX/UI designers, copy and all stakeholders to ensure timely delivery and quality.
• Drive and align user research activities from design to delivery.

What you need to have

• A Bachelor’ s degree in Engineering, Computer Science, Business or related field or relevant field.
• A Master’ s degree in related field is preferred.
• At least five (5) years of working experience as a Digital Product Owner.
• Strong communication and collaboration skills.
• Solid analytical thinking and creative problem-solving skills.
• Attention to detail.
• A Customer-centric mindset and a passion for improving Customer experiences.
• Proficient use of the MS Office suite (especially Excel and PowerPoint).
• Excellent command of the English and Greek languages (written and spoken).

What we offer

It’s all about our people. At Alpha Bank, you will enjoy:

A friendly and collaborative working environment that supports taking initiative and action
A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
Flexible working options
A competitive salary and benefits

All applications will be acknowledged and treated in utmost confidence.